Before the season starts and before the payment deadline, a captain may add additional people to the roster (that go over the set roster limit). They will be automatically charged for the additional roster slot fee. Life happens, things change, and the captain may end up removing some of these additional players off of their team. At this time, the captain will need to request the removal of the additional roster slot fees.
Step 1. To remove a roster slot fee, you will need to make a manual adjustment to the teams total balance.
Note: You will only make a manual adjustment if the captain has not already paid for the roster slot fee. If the fee has already been paid for, a refund will be required. Once the refund is given, a manual adjustment will then be made.
Step 2. Make sure manual adjustment is selected.
Step 3. Select decrease the balance.
Step 4. Enter the amount.
Step 5. Provide a reason. Use consistent and common language for the reason section.
Finally, submit the adjustment! Make sure to communicate with the captain the new status of their team balance.